Frequently asked questions
Below is a list of frequently asked questions by customers,
together with replies. Please contact me if you have a question not covered
or you have any comments about our service. We have a policy of continual improvement
and Customer satisfaction
Are you fully qualified?
I have a diploma in systems analysis and have trained extensively with several large
companies including PCWorld and Computeach. I have also trained on and used every
Windows operating system since Window 95
Can I limit the job to one hour's work?
You can choose to limit the booking to one hour and I will do my
best to complete the work within the agreed time.
Is your work guaranteed?
In the case of hardware for instance fitting extra memory or a new graphics card, the manufacturer is responsible
for faulty equipment. In all other cases if a problem recurs that I had fixed then I will be pleased to revisit at no cost to you.
Please do not hesitate to give me a call even if it is just for advice. If something is not right with the computer but not so bad
that it needs a visit, tell me the symptoms and I will give you free advise that may do the trick. Call Andrew on 0243910383 now for
friendly, honest advice and help, no strings attached, absolutely free.